BARISTA SKILLS

UNIQUE TO HOPE ESPRESSO:

Are you a roaster? Your customers struggling to make your coffee reach its potential? Or contacting you to say it tastes ‘bad’ and you don’t have time to go and visit to dial it in for them?

Are you a coffee shop owner/bar owner/in catering? Does your coffee not taste great? Struggling to make consistent coffee? Coffee pouring through too fast or slow?

GET IN TOUCH!

DIALLING IN SERVICES AVAILABLE THROUGH HOPE ESPRESSO- send us to the espresso machine to dial in the coffee to maximise flavour and extraction and keep customers happy and caffeinated. We have barista trainers all over the UK!

Can train staff on site to dial in as well, or just pop in whenever you send through a new coffee to dial it in!

HIRE US FOR EVENTS:

Need a barista for an event or coffee festival? Contact us for availability and great rates for a professional certified barista.

MACHINE MAINTENANCE: Get in touch for some support giving your machine a deep cleaning, trouble shooting light issues or if you need a machine servicing. If we can’t fulfil it myself, we will put you in touch with a local engineer we know and trust.

BESPOKE DOCUMENTS: We offer cheat sheets, barista manuals, training manuals and more, and we can put them in your own branding, featuring the equipment your clients use. Get in touch for more info.

Available to teach SCA certified barista skills for all levels- foundation, intermediate and professional. Commercial or specialty training.

We do machine installations & set ups.

Available to create and run bespoke training plans and packages for your staff or clients (happy to travel- we have a team of certified barista trainers across the UK).

Introduction to coffee

How to dial in

Brewing skills

Machine and Grinder maintenance / troubleshooting

Water testing

Latte art and milk texturing

Consistency

Coffee processes and origin introduction

How to start a cafe

Coffee recipe creation

Workflow Management

 Specialist barista training-

we have a lot of experience working with vulnerable people including but not limited to- refugees, asylum seekers, people who are homeless, trafficking survivors, working in prisons, people with learning disabilities- let us help you write your curriculum and train your staff in the most accessible and inclusive way.

EXPERIENCE

Experience includes but is not limited to…….

Independent Barista training- 1 to 1 or group sessions with coffee professionals (including many who compete in UK Coffee Championships)

Manumit Coffee Roasters- Director of Operations overseeing and running all training for 3 years

Bridge Coffee Roasters - Specialty and commercial barista skills training for their clients, installs and more (including huge clients like department stores & water companies), write barista manual

Untold Coffee - support in creation of filter and espresso profiles, roasting for them and organising private label roasting, support in business development and consultation

Kahwati Coffee Roasters - Turkish coffee, barista skills & how to teach customers to make their coffee taste amazing on site.

Oasis Henderson Avenue/Crosby Collective/The Good Coffee - set up and launch of new coffee shop in shared working space in old library in Scunthorpe with Youth Empowerment Programme in place. Set up including supplying machinery, training, cups, documents, install, support and more.

Citizen Coffee- set up and launch of new coffee horse box in Cardiff. Set up including location, supplying machinery, training, cups, documents, install, support, creating own coffee brand and nespresso pods and more.

The Table- barista training & relaunch support

Big Moose Coffee Co - staff training & machine maintenance

DT Coffee-  Including barista training (SCA & How to set up a cafe) at the DT Coffee School & general business support

Brodies Coffee- Covering for owner whilst on holiday- opening/closing & running of the cafe over busy weekend

Welsh Government/Jenipher’s Coffi Uganda- Roast profile creation, support for filming and barista on film, recipe creation and content for website

Ferrari’s Coffee- support for website- writing programme for website to help customers get the most out of coffee

Girls Who Grind - staff training for their pop up cafe

London School of Coffee- assisting and teaching SCA barista skills courses

The Gate Cardiff- staff training (particular focus milk steaming)

London Coffee Festival- Assisted on classes introducing the SCA coffee skills programme

Edinburgh Coffee Festival- Assisted on classes introducing the SCA coffee skills programme

Zukuka Coffee- brewing and barista skills taught to their production team and then also their local wholesale customers in Uganda

Destiny Cafe - worked with staff on consistency and barista skills and health and hygiene for a 6 month placement

Hardlines Coffee- barista training for wholesale clients

Bluegoose Coffee- barista training for wholesale clients

Southcoast Roast- barista training for staff

Coffee Lab- SCA barista training for staff

Bradleys Coffee- SCA barista training for director

Blend Cardiff- SCA barista training for owner & helped to set up from scratch and launch the cafe, getting level 5 hygiene rating & run social media

Ground Up- Sourcing machinery and helping with set up & launch & barista skills training

Brew Vito- setting up machine, helping choose coffee & barista training for staff & helping with staffing

Welsh Water- barista training and set up machines across all sites, machine and grinder maintenance

NHS Hospital Sites- set up machinery and barista training across various NHS sites in Wales and England (some SCA certified training)

UEA Norwich- barista training and batch brew training

UNIO Coffee UEA Norwich- barista training at independent site on campus on behalf of CALS COFFEE

Wogan Coffee- trained all baristas in their new cafe to professional SCA Barista

Leekes department store- barista training and support across all Leekes sites, machine maintenance

Clever Chef- barista training & setting up machines across multiple clever chef sites

Colombia Coffee Roasters- barista training for SCA foundation for all baristas across their sites in Oxford

UE Coffee Roasters- SCA barista training for their wholesale managers

Welsh Government- barista training on site for Welsh government

Christmas in Bute Park- training for agency staff at event over 6 weeks & machinery maintenance and weekly check up for coffee machinery & coffee quality control

Haynes Motor Museum- barista training for all staff

Little Man Coffee Cardiff- provided equipment

Sacred Bean - SCA barista training for staff and providing machinery & set up for coffee shop opening in Derby

Rufford Abbey- work flow management (observation, feedback and implementation) and barista training for staff , machine maintenance

Change Please- barista training for wholesale clients

Twickenham Stadium- barista training for staff

UBS Bank- barista training for catering sites

Bake Kempston- barista training for staff

Foxy Wings- Barista training for staff & setting up machinery

Club Cafe- providing coffee equipment and set up

Big Dog Coffee- training owners to SCA barista standards and supporting them to train their wholesale customers

Owens Coffee - support with barista training manuals, SCA sensory training, judge at barista competition, hired to do latte art for photoshoot

Callywith College- barista training for staff

Jackalope Joe- machinery support and SCA sensory training

Change Please- barista/intro to coffee training for homeless people on their introductory courses and interviews

Triple Co Roast - barista training for wholesale customers

Hardlines- barista training for wholesale customers

Corner Coffee- SCA barista training for staff

The Pig Hotels- machine dialling in, barista training

Bro Coffi Co- equipment

Dinton Park Reading- barista training, machine maintenance and set up

Yorkshire Coffee Roasters- equipment, consultation and set up, barista staff training, ensuring opening day ran smoothly

The Coffee Pot- machine maintenance

Komo Woking- barista training and machine set up

Argie’s Coffee- SCA barista training & history of coffee training

Eastnor Castle- set up, barista training, machine maintenance

Boost Coffee Co- SCA barista training

Rhostio Coffee- running events, support with paperwork, equipment

Trinity College Cambridge University - machine set up, machinery maintenance, staff training

Neighbourhood Cardiff- bought equipment, machinery maintenance, barista training

@AM Foods- bespoke machinery & support/maintenance

Valleys Gymnastics- machinery & support/maintenance

Sally Anne’s cafe, Camarthern- coffee support, machinery, maintenance and barista training

Vale Resort - barista training and machinery maintenance & QC on site

Three Horse Shoes Country Inn- machinery set up, barista training

Ashdown Park and Country Club Hotels- machinery set up, machinery programming, barista training

The Grand Eastbourne - machinery set up, machinery programming, barista training

Cardiff Business School - sensory coffee courses and innovation in coffee courses

Clubhouse Coffee - intro to coffee courses

Southmead Hospital- SCA barista training, bought our machinery, Hope Espresso Barista training

Princess of Wales Hospital- barista training and machinery maintenance

Vanity Weddings - machinery & support/maintenance

London School of Economics - machinery set up, machinery programming, barista training

Willows Cafe - bought our machinery, Hope Espresso Barista training

Henley Business School (multiple sites) - machinery set up, machinery programming, barista training, Quality Control Checks, machinery maintenance

Think Coffee Ink- sensory kits for barista training packages

Real Eating Co- machinery maintenance, machinery programming, barista training

Arabella’s Eatery - barista training and machinery programming

Senedd Wales- machinery set up, machinery programming, barista training

University of Reading (multiple sites)- Quality Control Checks, machinery maintenance, barista training

Tynley Hall- barista training

PA consulting- bespoke cafe set up and coffee mornings for staff

Bike Lock Cafe- machinery support, programming and barista training

South Wales Police HQ- machinery support, programming and barista training

The Ark - support and consultancy

Pugh’s Garden Centre (multiple sites)- machinery support, programming and barista training

Brazier Coffee Roasters- SCA barista training, development of curriculum for customers

Swansea Climbing Centre- barista training